Fiber To The Home Project
As part of the City’s Fiber Master Plan, construction on the 17-mile fiber optic loop with six conduits is complete. This $2.4 million investment in the digital future is a partnership with the Warren County Port Authority to build a broadband fiber network to provide high-speed internet service to Springboro homes and businesses.
The City will not be providing internet services, however, this investment in a fiber network has attracted two Internet Service Providers (ISPs) that have collectively purchased five of those conduits— that will provide internet service options for residents and businesses. In addition, the sale of the fiber lines has covered a majority of the fiber optic loop installation. Point Broadband began installing its lines in 2021 and is wrapping up work in neighborhoods. Alta Fiber (formerly Cincinnati Bell) purchased four lines from the City and is set to begin work later this summer with an expected completion date by the end of next year.
The internet providers run their own fiber optic cables to provide high speed internet to neighborhoods. Residents should expect to see construction teams and equipment for both ISPs throughout the City completing necessary aerial and underground work.
Both ISPs will notify residents via a door hanger before crews begin work in that area.
Point Broadband has a website dedicated to addressing any questions of concerns residents may have about the construction process. Visit point-broadband.com/construction for more information.In addition to providing options to residents and businesses for high speed internet, the technology upgrades will help the City provide better safety, communication and public works services.
Following are responses for some Frequently Asked Questions.
Q: Point Broad Band has already installed lines in my yard. Can Alta Fiber use those lines?
A: Each ISP has its own lines that must be installed individually.
Q: Why is there construction in my yard? I never gave permission.
A: Just like all utility companies, Alta Fiber and Point Broadband have the right to access the City’s Right-Of-Way (ROW)--which typically extends across streets from sidewalk to sidewalk-- and easement areas typically located along the street, the sidewalk, the rear lot line or between two lots. Alta Fiber and Point Broadband crews have legal access to these areas to install their fiber-optic cables in addition to equipment such as boxes buried at ground level, typically placing them in a central location utilized by multiple utility providers. Point Broadband and Alta Fiber have obtained all necessary permits to build their respective fiber networks.
Q: I don’t want high speed internet. Do they have to come in my yard?
A: As stated above, these utility companies have the right to access the City’s Right-of-Way to build a city-wide fiber-optic network in Springboro. You are not obligated to use their services. As with other utilities (electric, gas, etc.), the goal is to make this service as widely accessible as possible, however, there is no requirement for any home to sign up for their service.
Q: The construction crew damaged my lawn, fence or other areas. Who do I contact?
A: Crews do their best to minimize the impact to property. However, accidents do occur. Please note that construction is temporary and the impact to property should be limited as most infrastructure lines will be underground. Both ISPs have contacts information to address questions or concerns.
Point Broadband: 855-843-8773
Alta Fiber: 513-566-8130
Q: Point Broadband just left my neighborhood. What is the construction timeline for Alta Fiber?
A: Construction has started in summer 2022 with services beginning to roll out by the end of 2023.
Q: Can I remove the small flags in my yard?
A: Please do not remove the flags as they show where the other utilities are located. Point Broadband and Alta Fiber are legally required to have other utilities located and marked/flagged during construction, to eliminate hitting electric, cable or gas lines. Once construction work is completed on your property, the construction crew will remove the flags.
Please view the City's Fiber Master Plan HERE.
Below are images of machines, materials and/or equipment that may be in your area as part of the project.
Guide to Fiber Optic Infrastructure Construction
As ISP providers continue their fiber optic infrastructure extensions further into Springboro neighborhoods, here are some tips concerning what to watch for on your property and who to call in case you find damage.
1. Extensions of fiber optics into the neighborhoods is being done by Point Broadband and Alta Fiber as their private enterprises’ project. Any private utility (internet, electric, etc.) has legal right to utilize the ROW (Right of Way) or utility easement on the front of residents’ property. Most-- if not all-- properties in Springboro have a 10 to 20 foot utility easement on the property which typically runs parallel to the sidewalk, if one exists. If you do not have a sidewalk in front of your property, it is typically right next to the road.
2. If Point Broadband or Alta Fiber damage an underground line, irrigation pipe, invisible fence, electric line, etc., on your property in the easement –call their Customer Service number. They will come back to fix the issue.
Point Broadband: 855-843-8773
Alta Fiber: 513-566-8130
3. If you are aware of a private invisible fence line, irrigation pipe, etc., in the utility easement – please indicate that location with flags, paint markings or somehow identify the underground line/pipe. If it isn’t marked – neither construction team will not know it is there.